Personal Lines Customer Service Representative

Full-time, based in our Boothbay Harbor office. Quote and sell new personal lines policies, service existing accounts and help clients with renewals, endorsements and billing.
  • Job type Full-time
  • Pay $32,000 to $55,000 per year, plus bonus pay
  • Schedule Monday to Friday, 8 hour shift
  • Location Boothbay Harbor office
  • Experience 1 year in insurance and 1 year in customer service preferred
  • Communication Email, phone, chat and in person

Job summary

J. Edward Knight Insurance is growing and we are seeking a motivated individual to join the team in our Boothbay Harbor office. To succeed in this Personal Lines Customer Service Representative position, applicant should be customer-focused, able to multi-task, be a good communicator and enjoy working with people to identify risk exposure and suggest solutions.

Responsibilities and duties

Responsibilities of this position include:

  • Quoting and selling new personal lines policies
  • Servicing existing personal lines accounts
  • Working with referral sources to obtain new client relationships
  • Processing renewals and endorsements
  • Assisting with billing questions and payments

Qualifications and skills

  • Outstanding interpersonal skills
  • Proficient with Microsoft Office
  • Proficient computer skills
  • An active Maine P&C license is recommended but we will train the right individual with proven customer service

Benefits

We provide a comprehensive benefit package including paid vacation, sick and personal time, paid holidays, group health insurance, group life insurance, disability insurance, 401(k) with match, wellness program, bonus program and more.

  • 401(k)
  • 401(k) matching
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement

Benefit conditions: a waiting period may apply.

All ages, including older job seekers, are encouraged to apply.

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How to apply

Email your resume and a cover letter explaining why you feel you are qualified for this position.
Thank you for your interest in J. Edward Knight.

Prefer to talk first?

Call us at (207) 633-4423.

Office Hours: M-F 8am-4:30pm
June-September close at 3:00pm on Friday

Job opportunities

More open positions

This is the only position listed right now. You are still welcome to introduce yourself and send us your resume.